Employee of Quarter: Joe Medwick

10/15/2021 (Permalink)

We are excited to announce that Joe Medwick is this quarter’s "Employee of the Quarter" recipient.

With every new quarter, we select an exemplary member of our SERVPRO of Metro Pittsburgh East team with our distinguished “Employee of the Quarter” award. We are excited to announce that Joe Medwick is this quarter’s recipient. Keep reading for more information about Joe:

Joe has been employed by SERVPRO of Metro Pittsburgh for nearly 20 years.  He was one of the first hires of the previous ownership and was retained by SERVPRO Disaster Recovery Team - Team Wall. He began as a Production Crew Chief and excelled in that position, being the first of two staff members at the time to obtain National Air Duct Cleaners Association (NADCA) Certification for duct cleaning. His paperwork was always exceptional and as a result, he was one of the first to be promoted from within, moving from a field position to an estimator position. 

When Team Wall purchased the franchise, Joe continued in his previous estimating position. However, his organizational skills, attention to detail, and ability to work independently led to his promotion, taking on the role of Job File Coordinator for the Rebuild Division. Today, he continues to excel in that position.  He fields all calls from rebuild customers, answers those questions, and resolves issues as he can or refers the caller to the correct individual when needed. Joe also tracks all rebuild jobs from FNOL until job completion and final payment.

Because Joe is one of our “experienced” voices, newer mitigation technician’s listen to him when he speaks, knowing that he has been in their position. He has the knowledge and experience to help mentor younger technicians, even though “mitigation” is no longer part of his daily tasks.

Outside of work, Joe has been a long time member of one of the local volunteer fire departments. He has also been heavily involved in an annual motorcycle ride in honor of one of our deceased members who was an avid biker. It’s clear that Joe is passionate about his work and is an exceptional role model to his fellow SERVPRO Team Wall team members. Words cannot express how appreciative of Joe for all that he has done for SERVPRO of Metro Pittsburgh East and Team Wall as a whole. Thank you, Joe!