Our Water Damage Restoration Process: What Can You Expect?

9/9/2021 (Permalink)

With every water damage restoration job, we base our game plan off of our tested and dependable Water Damage Restoration Process.

After a storm, water damage emergencies that occur in residential homes and commercial businesses alike require immediate attention and professional restoration services. When you call SERVPRO of Metro Pittsburgh East, that is exactly what you will get. With every water damage restoration job, we base our game plan off of our tested and dependable Water Damage Restoration Process, while tailoring our procedures to your property’s specialized needs. Let’s break down each step of our trusted water damage restoration process so that you know what to expect when you call SERVPRO after a storm leaves your property with a water damage emergency.

Our 6-Step Water Restoration Process

• Emergency Contact

What sets our water damage restoration process into motion is your phone call. One of our professionals will gather information about your property’s water damage situation, which helps us prepare appropriately to arrive onsite with the proper equipment for the job. 

• Inspection and Water Damage Assessment

In order for our team to work quickly and efficiently, we conduct an assessment of your property prior to the start of work. During this assessment, the contamination level of the water as defined by the Institute of Inspection, Cleaning, and Restoration Certification will be determined and we will measure the distance that the water has traveled from its origin. This assessment makes sure that every water damaged area of your property is accounted for and will receive our water damage restoration services. 

• Water Removal and Extraction

Next, our professional vacuums and pumps are brought in to remove standing water. It is essential that our team begins extracting water as soon as possible in order to minimize mold and mildew growth. 

• Drying and Dehumidification

Often, hard-to-reach water is still present after step 3, so we bring in air movers and dehumidifiers that will ensure that your property is thoroughly dried. Measures of humidity levels and temperature determine exactly how much equipment will be needed in order to complete the drying process. This step also protects against mold and mildew growth that often results from lingering moisture. 

• Cleaning and Sanitizing

According to the IICRC, contamination levels of water can fall into three different categories. If contamination levels are elevated, items impacted by your property’s water damage may require cleaning and sanitizing. Therefore, we focus on cleaning and deodorizing affected surfaces and items in step 5. Depending on the types of surfaces and items impacted by the water damage, our team may implement Dry Cleaning, Wet Cleaning, Immersion Cleaning, Abrasive Cleaning, or another one of our many water clean-up methods. 

• Restoration

Step 6 of our water damage restoration process includes the final touches that will transform your home or business back into its condition prior to your water loss. We offer a long list of Building Services for major projects, as well as minor repairs ranging from drywall installation to carpet replacement and everything in between. 

Here for You Throughout the Entire Process

From your initial call to the final touch, SERVPRO of Metro Pittsburgh East will have your back until your property is back to normal. In the event that your residential or commercial property experiences water damage, don’t wait another second. Give us a call at (412) 672-5400. You can learn more about our Water Damage Restoration services as well as our specialized Commercial Water Damage Restoration services for commercial properties on our website. Before help arrives, check out our professional Water Damage Tips.