All About Matterport

6/25/2021 (Permalink)

In a wide array of industry sectors, Matterport is known as the premiere technology for capturing 3D spaces, leading the way in digitizing and indexing the built world with spatial data. An exact, digital copy of any physical space can be created with the help of Matterport’s 3D platform, which promotes a more holistic understanding of the space. This leads to better building, design, operation, and promotion of physical spaces.

How Does Matterport Help Our Clients?

When it comes to Matterport technology, industry insurance professionals and our customers especially benefit from two specific aspects, which are accuracy and velocity. The days of using our hands and camera phones to document property damage are long gone. Matterport simplifies the process, detailing damage through digital measurements and photographs, as well as reducing human error so that that margin of error is limited to only 1%. As a result, there is no room for bias due to the objective 3D spatial data generated by Matterport technology. In this way, the claim settlement process is facilitated, which gets work started faster and ultimately helps customers return to normalcy as soon as possible.

Matterport In Action

Overcoming Pandemic Obstacles

Insurance companies and field adjusters came face-to-face with obstacles resulting from the COVID-19 pandemic, as many adjusters could not set foot on properties. Therefore, adjusters had to turn to other tools and methods in order to push through and continue their work. SERVPRO Disaster Recovery Team- Team Wall’s partnership with Matterport in conjunction with our unparalleled services offered to mutual customers set their minds at ease.

Faster to the Finish Line

 The roof of a multi-family condominium experienced structural damage, which led to an engineer arriving onsite to inspect the damage and determine which repairs needed to be made. He was pleasantly surprised to find that an in-depth, 3D scan of the property had already been completed by SERVPRO Disaster Recovery Team- Team Wall utilizing Matterport technology. This step made his job easier, as he was able to complete his report quickly, which in turn enabled our team to get to work faster. By minimizing the amount of time spent assessing the property damage, we were able to reduce the total turnaround time, making it “Like it never even happened.”

Caring for Your Belongings

After receiving a call about a residential fire, the task of documenting the total amount of damage to structure and personal belongings rested in the hands of Matterport. The health of our client limited the amount of time that she could spend on the job site, but thanks to Matterport’s digital scans of the property, she could stay in the loop with the restoration process and even lend a hand in documenting items that could not be salvaged.

SERVPRO and Matterport Are Here To Help

Superior customer service takes centerstage here at SERVPRO Disaster Recovery Team- Team Wall. In order to improve the restoration services that we provide to both residential and commercial properties, we work in conjunction with advanced technologies, such as Matterport. Give us a call at (412) 672-5400 to learn more about our relationship with Matterport and the various services that we provide at SERVPRO of Metro Pittsburgh East. For additional information about our restoration services, visit our website’s pages dedicated to storm, fire, water, and mold services, as well as our Advanced Technologies like Matterport. In the event that your home or business experiences an emergency of any kind, know that SERVPRO of Metro Pittsburgh East, as well as Matterport, are standing by and are prepared to help.