Running Towards the Storm

10/6/2020 (Permalink)

Have you ever experienced the eerie, strange feeling when you’re coasting down the highway, the sole person driving southbound out of all four lanes, but on the northbound side, you see cars sitting bumper to bumper and wonder, “What did I just miss?”

  Here at SERVPRO, that feeling arises often, but we don’t necessarily consider it eerie. It’s just what we do. Floods, hurricanes, wildfires, and natural disasters propel us toward the storm while everyone else is leaving town, and we arrive prepared to get right to work.

  Is this easy? Absolutely not. Easy will never be an adjective used to describe our storm response work. However, is it worth it? Yes, in every aspect of the word.

  Just this year, we were able to help businesses and homes in Chicago, IL; Cleveland, OH; Philadelphia, PA; Saginaw, MI; Washington DC; Bear, DE; Cleveland, OH (again); and as of late, Orange Beach, AL and Pensacola, FL. And there are still 3 months left in the year.

  Our Vision Statement here at Team Wall is “Restore peace of mind to EVERY customer. EVERY day.” We keep this in mind every day at home, but it takes on a whole new meaning when we’re racing toward storms, getting ready to help people in need. Mother Nature, a force that’s completely out of anyone’s control, has the power to change lives overnight. Our experienced team members are sent to support those affected throughout each step of the restoration process. Every step, whether it’s demolition, drying, rebuild, or even insurance coverage and approvals, brings new challenges. Our job is to be the advocate and facilitator for our customers while they work through a life-altering event and it’s what we love to do.

  Our team that is currently responding to Hurricane Sally’s storm damage deserves a special shoutout. You are essential and we cannot even begin to thank you for your effort!